Frequently Asked Questions
General Questions
What is The QR Spot?
The QR Spot is a completely free QR code generator that lets you create unlimited QR codes, customize them, edit them, and download them. Unlike other services, your QR codes never expire and there are no hidden limits.
How much does it cost?
100% Free! Generate unlimited QR codes, download as PNG/SVG, print immediately, edit anytime, and view analytics—all completely free.
What does "editable" mean?
You can change where a QR code points without reprinting it. For example, if you printed QR codes on business cards, you can update the destination URL to point to a new website, portfolio, or offer—without reprinting the cards.
Do my QR codes expire?
Never. Once you generate a QR code, it works forever.
Technical Questions
What formats can I download QR codes in?
- PNG: For printing, social media, presentations
- SVG: Vector format for scaling to any size without quality loss
What can I put in a QR code?
Any URL:
- Website links
- Social media profiles
- Google Maps locations
- Wi-Fi network credentials
- YouTube videos
- PDFs or documents
- Online menus
- Contact information (vCard)
How big should I print QR codes?
Minimum recommended size: 2cm × 2cm (0.8in × 0.8in). Larger is better for scanning from a distance.
Will my QR codes work everywhere?
Yes! QR codes are a universal standard supported by all modern smartphones (iPhone, Android) without needing an app.
Account & Dashboard
Do I need an account to generate QR codes?
No. You can generate and download QR codes instantly without signing up.
Why would I create an account?
An account lets you:
- Save QR codes to your dashboard
- Edit destination URLs after printing
- View scan analytics
- Access your QR codes from any device
How do I log in?
We use magic links—no passwords needed. Enter your email, click the link we send you, and you're in.
Can I delete my account?
Yes. Contact us at info@heliosinnovations.org and we'll delete all your data within 7 days.
Editing & Analytics
How do editable QR codes work?
When you save a QR code to your dashboard, it redirects through our service (e.g., theqrspot.com/abc123). You can change the destination URL in your dashboard, and the QR code automatically updates.
Do you track who scans my QR codes?
For QR codes saved to your dashboard, we collect basic scan analytics:
- Number of scans
- Scan date/time
- Country/city location
- Device type (iPhone, Android, etc.)
We don't collect personal information about scanners.
Can I disable analytics?
Yes. In your dashboard, turn off analytics for any QR code. Scans will still work, but won't be tracked.
Printing & Usage
How do I print QR codes?
- Download as PNG (for normal printing) or SVG (for professional printing)
- Open in any image viewer or design tool
- Print at a minimum size of 2cm × 2cm
Can I use QR codes commercially?
Absolutely! Use them on business cards, flyers, product packaging, signage, menus—anywhere you want.
Can I customize the QR code design?
Yes! You can customize colors, patterns, and more using our generator.
Do I own the QR codes I create?
Yes. You own full commercial rights to any QR code you generate.
Privacy & Security
Do you sell my data?
Never. We only use your data to provide the service. Read our Privacy Policy for details.
Is my data secure?
Yes. All data is encrypted in transit (HTTPS) and at rest. We use industry-standard security practices.
Do you show ads?
Yes, we display subtle ads to cover hosting costs. They're non-intrusive and placed at the top and bottom of the homepage.
Troubleshooting
My QR code isn't scanning. What's wrong?
- Check size: Print at least 2cm × 2cm
- Check contrast: Use black QR on white background
- Check damage: Make sure it's not smudged or torn
- Try different apps: Some camera apps work better than others
The QR code redirects to the wrong URL.
Check your dashboard to see what URL it's set to and update it if needed.
I didn't receive my magic link email.
- Check your spam/junk folder
- Make sure you typed your email correctly
- Wait a few minutes (sometimes emails are delayed)
- Contact us if it still doesn't arrive
Still Have Questions?
Contact us at:
- Email: info@heliosinnovations.org
- Website: https://theqrspot.com
We typically respond within 24 hours.